App / Sports
From RTP to rollover, this glossary covers the words you see across the lobby, your account wallet, and the sportsbook — in plain language that helps you make sharper decisions before you place a bet or move funds.
Glossary knowledge is practical, not academic. When you understand what house edge means, you can compare two game categories side by side rather than guessing. When you recognise a rollover condition, you know exactly what activity your account needs before a balance becomes withdrawable.
Terms like RTP, volatility, house edge, and RNG appear on individual game tiles and in provider info panels. They describe how a game pays out over time and how unpredictable each round is. Check the game detail screen for any figures the provider has chosen to publish.
Asian handicap, over/under, decimal odds, and spread sit inside the sportsbook section. Cricket markets — IPL, BPL, international fixtures — use these formats to display available prices. The figure shown is the multiplier applied to your stake if the selection settles correctly.
Deposit, withdrawal, pending balance, and transaction history are the terms your account area uses. Nagad and Upay deposits carry their own transaction references visible in your wallet log. Bank Transfer entries show a processing status until the transfer clears at our end.
Wager requirement, rollover, minimum odds, and eligible games are the four terms attached to any information visible in the account area. They define what activity counts toward releasing a conditional balance. Read each condition on the active information screen before committing funds.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return to players over a very large number of rounds.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each bet. A 2% house edge means the game retains an average of 2 units per 100 wagered across all play. It is the inverse side of RTP and varies by game category and specific title.
Volatility describes how a game distributes its payouts. High volatility means fewer wins but larger amounts when they land. Low volatility means more frequent wins at smaller sizes. It has nothing to do with RTP — two games can share the same RTP and have very different volatility profiles affecting session feel.
A wager or turnover requirement is the total amount you must stake before a conditional balance can be withdrawn. For example, a turnover requirement of ten times means placing bets totalling ten times the qualifying amount. Eligible games and minimum odds are always listed on the active information screen in your account.
In slots, a jackpot is the highest prize tier available in that specific title — either a fixed amount set by the game or a progressive pool that grows with play across sessions. Whether a title carries a jackpot feature is disclosed on the game tile or info panel, not by the platform independently.
A live dealer game streams a real human dealer from a studio to your device. You see the table in real time, place bets through your screen, and the dealer runs the round — dealing cards or spinning
Asian handicap is a betting format used in football and cricket that removes the draw outcome by giving one side a virtual head start. A -1.
Over/under is a market where you predict whether a measured total — runs in a cricket innings, goals in a match — will finish above or below a line the sportsbook sets. You are not picking a winner; you are predicting the volume of scoring. Both sides of the line carry their own price.
Rollover is another word for turnover or wager requirement. It specifies how many times a promotional balance must be staked before withdrawal is unlocked. Always check the minimum odds and eligible game categories attached to the rollover condition — bets on excluded markets may not count toward completion.
An e-wallet is a mobile-based payment account — Nagad and Upay are the e-wallets supported for deposits here. You link your wallet number in the payment section, enter the amount, and confirm through your wallet app. Transactions appear in your o99x wallet log under the wallet name used.
KYC stands for Know Your Customer. It is the identity verification step that confirms your account belongs to you. The process typically involves submitting identification documents through the account verification screen. Completing KYC is required before certain withdrawal thresholds and is standard across regulated account platforms.
Responsible-play controls are account-level tools that let you manage your own activity — such as reviewing session history or pausing access. They are found in the account settings area. Availability and configuration depend on the platform version active in your eligible region; check your account menu for what is shown there.
Knowing a definition is one thing; spotting it mid-session is another. When you open a slot title from the Joker or PG Soft catalog, the info panel — usually a small icon near the game title — is where RTP appears if the provider
Open any slot from the PG Soft section and tap the info icon. If the provider publishes an RTP figure, it appears there. Not every title shows one — that depends entirely on what the provider has chosen to disclose, not a platform setting.
Inside the sportsbook, a BPL or international cricket match listed with a handicap line shows it as a +/- number beside the team name. Your stake is applied after that virtual adjustment, so check the line before confirming the selection.
Any active information in your account area lists its rollover number, eligible game categories, and minimum odds in one block. Baccarat Supreme and other live tables may or may not count toward a rollover — read the eligible games list on that specific information.
Your verification status shows as a badge in account settings — unverified, pending review, or verified. The documents required and the upload path are listed there. Completing this step unlocks the full withdrawal range shown for your payment method.
If a term in the lobby, your account area, or a information condition is unclear, our support team can walk through what it means for your specific situation. Reach out through any of the channels below.
Open the chat widget from any page while signed in. Available directly through the platform interface for account and game term queries.
Send a message through the contact form in the Help section of your account. Include the term or screen you have a question about for a faster reply.
The Help section inside your account covers common term questions, wallet language, and information condition explanations with published articles you can search any time.
Open the slot title and look for an info or details icon — usually a small circle with an i. If the provider has published the RTP, it appears there. We show only figures the provider supplies; we do not set or adjust them.
After completing a Nagad transfer, open your account wallet and check the transaction log. Each entry shows the payment method, amount, and a status field. A completed status means the funds are in your playable balance and ready to use in the lobby.
Open the active information in your account area and look for the eligible games or eligible categories section. It lists which game types and, in some cases, specific titles count. Bets on unlisted games or markets below the minimum odds do not accumulate toward the rollover total.
Pending means the withdrawal request has been received and is moving through processing. Bank Transfer withdrawals typically show pending longer than e-wallet methods while the transfer clears. Your account transaction log updates the status automatically — no action needed unless support contacts you.
Deposits through Upay can proceed without verified KYC in many cases, but withdrawals above certain thresholds require it. Check your account verification screen for the current requirements shown for your account. Completing KYC early removes any hold later.
Yes. The lobby keeps your session active across sections. Your wallet balance carries across to sportsbook markets and live dealer tables like Baccarat Supreme without needing to log out or reload. Use the navigation bar to move between sections on your phone.