App / Sports
o99x operates under a set of published terms that govern how your account, transactions and access to our platform work. What you can do here, and whether access is available at all, depends on local law and the eligible regions we support — and these terms explain exactly where those lines sit.
Our terms exist to set clear expectations on both sides — what we commit to as an operator and what you agree to when you access the platform. Access to o99x and all related services, including your account wallet and payment activity via Nagad, Upay or Bank Transfer, is conditional on your eligibility under local law. We do not make representations about lawful access in jurisdictions where online gaming is restricted or unregulated. If you are in Bangladesh, availability depends on the applicable local regulations and the regions we currently support. These terms apply to every interaction with the platform: opening an account, funding your wallet, placing activity in the game lobby, and any communications with our support team. We update these terms when our policies change and will notify you through your registered account or the site notice board. Continued use of your account after a policy change constitutes acceptance. If any clause is unclear, you can raise a question through the support routes listed on this page. We do not waive any right by failing to enforce it at a particular point in time. Our terms are written to be readable — if something is not clear, ask us.
Nagad wallet transactions are subject to the payment terms visible at checkout and within your account wallet section.
Upay deposits process through our standard wallet flow; the terms governing each transaction are shown at the point of funding.
Bank Transfer is available for eligible accounts; the processing conditions and any applicable thresholds are shown in your account area.
Account access and all activity on the platform are governed by these terms; eligibility is determined by local law and supported regions.
These terms cover every aspect of opening, maintaining and closing your o99x account, including the verification steps shown during registration and any action taken through your signed-in session.
All wallet activity — including deposits via Nagad, Upay and Bank Transfer, along with withdrawals and balance adjustments — falls within this policy scope and is subject to the limits shown in your account area.
Game lobby content, promotional notices on the site board and published support articles are covered by these terms. Content accuracy is maintained by our team; availability of specific games may vary by region.
External payment processors, banking partners and any linked third-party services operate under their own separate terms. Our policy does not extend to how those providers handle data or transactions on their side.
Our terms give you concrete actions you can take at any point in your account relationship with us. You can review your full transaction history inside the signed-in account area — every wallet movement, deposit and withdrawal is recorded there in date order. If any account detail is incorrect, such as a contact number or registered name, you can submit a correction request through account settings or via our support team. Questions about how a specific policy clause applies to your situation can be raised by opening a support ticket; our team will respond through the contact route you used. If you want to request changes to how we hold your data, or ask what information we have on record, the support routes on this page are the right starting point. You do not need a reason to ask — access to your own account data is a standard right under this policy.
Open the transaction history section in your signed-in account to see every wallet movement, deposit via Nagad or Upay, and withdrawal, with timestamps and status shown clearly.
Account name, contact details and registered information can be updated through account settings; where verification is required, the fields will prompt you for the relevant documents.
Any question about how these terms apply to your account can be sent through the support ticket system; reference your account ID so the team can pull the relevant records quickly.
Data requests, access questions and policy clarifications are handled through the same support routes listed in the contact section below — no separate process is needed.
Open a ticket from the help section of your signed-in account. Describe your policy question or account issue clearly and include your account reference so our team can respond with the right detail.
The live chat option is accessible from the help menu while you are signed in. Use it for immediate questions about your account status, transaction records or anything in these terms you want clarified.
For detailed written requests — such as data access queries or formal policy questions — email support is available through the contact address shown in your account settings page.
We collect only what is needed to run your account: registration details, wallet activity and session data. We do not sell account data to third parties. How we use this information is described in the privacy section of your account.
The site uses cookies to keep your session active, remember your lobby preferences and maintain security checks. You can review and adjust your cookie choices through the consent settings linked in the site footer.
Account access is protected through the authentication steps shown at login. If you notice activity you did not authorise, contact our support team immediately through live chat or a support ticket so the account can be reviewed.
To request a correction to your stored data or ask what we hold on your account, contact us through the support routes on this page. We aim to respond to data requests through the same channel you used to reach us.
Access to o99x depends on local law and the eligible regions we support. If you are in Bangladesh, whether these terms apply to you is determined by the applicable local regulations at the time of access. We recommend checking what is permitted under your local law before opening an account.
The published terms are available on this page and linked from your signed-in account area. When we update the terms, the revised version replaces the previous one and a notice is posted through your account or the site notice board. The date of last update is shown at the bottom of the terms document.
You can review your own transaction and account records directly inside the signed-in account area. For a broader data request — such as what personal information we hold on file — contact our support team through a ticket or email. We will respond through the same route you used.
The process for withdrawing any remaining balance before account closure is described in the account settings section. Contact support before initiating closure to confirm the steps and any conditions that apply to your wallet at that point. Do not close the account before the balance is cleared.
Yes. Account settings let you update contact details and certain registration fields directly. For changes that require identity verification — such as name corrections — the account page will prompt you for the relevant documents. If you get stuck, open a support ticket and include your account reference.
Open a support ticket from the help section of your signed-in account and include the date, amount and type of transaction in question. Our team will check the record against the wallet log and respond with the detail. Live chat is also available for quicker follow-up on recent transactions.